Capgemini

Julian van Velzen, Principal Technology & Innovation Leader, describes what happens in a major application area – materials development – when quantum computing, multiscale modeling, artificial intelligence, and classical computing are brought together in a business-and-academia partnership program The post A collaboration built to make quantum practical appeared first on Capgemini .

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Customer experience is evolving faster than we can calculate. As expectations rise, manual service models fall short—so a smarter, faster solution is essential. The post From manual to autonomous: The future of customer experience appeared first on Capgemini .

The payments industry never stands still. Payment rails evolve, risks shift, and customers expect seamless experiences. Agentic AI is powering these operations toward true autonomy. The post Agentic AI: The operating structure powering the future of payments appeared first on Capgemini .

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We’re entering a new era where agentic AI – systems that act independently, learn across boundaries, and negotiate outcomes – demand a governance model as dynamic as the technology itself. The post From vendors to virtual minds: Charting the future of AI governance appeared first on Capgemini .

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The IT industry is stuck in a rut of traditional measurement, and until it moves to new frontiers of measurement and partnership, it will be hard to gauge SIAM’s true impact. The post Traditional measurement of IT is not valid appeared first on Capgemini .

Cloud now represents over 30% of total enterprise IT spend, up from low‑teens just a few years ago, confirming cloud as core infrastructure rather than an “alternative” platform. One of the biggest challenges with cloud adoption is the continued and excessive use of the "lift and shift" migration approach. The post The lift and shift trap- Moving workloads to the cloud without re-architecting the…

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