CIO

AI is quickly replacing traditional online search as the front door to finding a business. I recently heard a story about a car shopper who drove miles out of her way to visit a specific dealership, bypassing many car lots much closer to home. Why? Because she searched car dealerships with ChatGPT and it told her that customers had a much better experience at this particular dealership. Stories l…

Broadcom is raising the stakes when it comes to preventing its VMware customers from moving to another platform. The company has stopped users from downloading its Virtual Disk Development Kit (VDDK). While this may not look like significant news VDDK is, in fact, a vital part of tools used to migrate away from VMware. For example, it is used by Microsoft Azure Migrate, Red Hat’s Migration Toolki…

Nvidia will use Palantir’s Foundry software to analyze its global network of suppliers and partners for supply chain risks — and Palantir will incorporate Nvida’s Nemotron open AI model into its existing AI software stack. The deal will enhance both companies’ offerings, they said: Nvidia will use Palantir’s AI stack to optimize its complex supply chain ecosystem, helping teams identify potential…

Nearly every tech leader I talk to tells me that they need more cybersecurity talent, with one caveat: they want someone senior, with years of experience. Fortinet’s 2026 Cybersecurity Skills Gap Report makes it clear that this is becoming standard: slightly more than half of IT decision-makers said they need senior-level skills the most. One-third said mid-level. Just 13% said entry-level. Thirt…

The once stable era of IT service management (ITSM) has entered a period of disruption and uncertainty. At least if you’re an investor or enterprise customer with an interest in ITSM giant ServiceNow, the signals over recent months have been hard to ignore. Last year, the category leader delivered market-pleasing AI announcements, a record share price, and good quarterly revenue growth, as well a…

OpenAI has paused new sign-ups and upgrades to its $200 ChatGPT Pro tier, citing a surge in demand for its Astra capability that is placing pressure on system capacity, according to company statements and an executive post on X. “To make sure our current users have an incredible experience and continued access to Astra, we are going to pause subscriptions to our $200 Pro plan,” OpenAI member of t…

Start with a number that should ruin your week. In MIT’s GenAI Divide study of enterprise adoption, only about 40 per cent of organisations had bought official large language model subscriptions. Workers at more than 90 per cent of those same organisations were already using personal AI tools for work. The finding that got the headlines was that roughly 95 per cent of formal pilots produced no me…

The cloud computing conversation has changed significantly over the past few years. Earlier, enterprises selected cloud platforms mainly for scalability, global reach, agility and cost flexibility. Today, those priorities remain important, but they are no longer sufficient. Governments, regulators, boards and customers are asking a deeper question: where does critical data reside, who can access …

Much of an enterprise’s most important knowledge is also the hardest to access. Decades of institutional expertise can be deeply embedded in long-running applications and carried by specialists with years of experience navigating complex systems. Modernization initiatives depend on a detailed understanding of the systems already running the business. Yet gaining that understanding can be difficul…

Peak retail events, from Amazon Prime Day and Labor Day promotions to Black Friday and Cyber Monday, compress months of retail activity into a matter of days. The margin for error is small: Rocket Software research found that 55% of consumers would switch brands after one or two failed transactions, including 12% who would leave immediately. That makes the holiday shopping season a valuable test …

Improving employee productivity and efficiency is one of the top priorities for CIOs today. According to Gartner , 81% of CIOs say these areas will remain a focus for the rest of the year. Hybrid work has also raised expectations for the office experience. Employees have gotten used to reliable technology and familiar tools at home. When they come into the office, they expect to find technology t…

Microsoft has introduced an AI-powered tool to help enterprises move from Salesforce to Dynamics 365 by potentially reducing some of the complexity that has traditionally made switching CRM platforms difficult, as the software giant looks to expand its CRM market share. Called Dynamics 365 Activate and currently in public preview, the tool analyzes an enterprise’s Salesforce data, processes, cust…

OpenAI is urging US lawmakers to impose mandatory safety requirements on developers of the most powerful AI systems, arguing that advances in AI are moving quickly enough that voluntary safeguards are no longer sufficient. The ChatGPT maker said in a statement that the rules should be based on what AI systems are capable of doing and should concentrate on a small number of well-resourced companie…

AI adoption is shaking up the big IT consulting market, with some IT leaders starting to question the need for the multi-year transformation engagements that have been large advisory firms’ bread and butter. Organizations are increasingly using AI tools to assist with large digital transformation projects such as cloud modernization and mainframe migrations , with the AI cutting the time and effo…

Artificial intelligence is still the Wild West. Every organization adopting AI is, in a sense, operating on someone else’s ranch. Models, platforms and providers are evolving rapidly, and today’s market leader may not hold that position tomorrow. At its core, model independence recognizes that AI models are becoming interchangeable tools with different strengths, rather than technologies organiza…

Vibe coding is rapidly changing who can build software and how quickly an idea can become a functioning application. Using natural-language prompts and AI-assisted development tools, people can translate concepts into prototypes without mastering every element of traditional software engineering. The experience reminds me of Topgolf. Topgolf creates a carefully curated, technology-enabled environ…

A pathologically simple playbook emerged in the last few years for winning the AI race: hoard GPUs, hire every AI expert you can find and then watch the magic happen. But as we roll through the second half of 2026, cracks in that strategy have turned into craters. A harsh reality of frontier AI development is finally setting in: you can’t spend your way to the top. Building a world-class AI syste…

AI is evolving faster than most people, even those building it, could even fathom, and its impact on the workforce and the economy is, at this point, really anyone’s guess. Researchers from The Anthropic Institute are offering a few possibilities: They have built a nuanced framework looking at how AI might impact jobs, unemployment, and gross domestic product (GDP) growth between now and 2030. Th…

Gartner on Wednesday said that it expects 30% of the positions eliminated by AI-related layoffs to be refilled by 2029, suggesting that the initial terminations were ill-advised and excessive. “When business and IT executives look back on the early AI era, they will realize their greatest mistake was believing that work automation was the point, when workforce amplification was the opportunity,” …

When it comes to AI in the physical security industry, much of the conversation has rightfully focused on analytics. With devices now doing more than standard recording, many are configured to detect an object, recognize a particular behavior, or identify an event that requires immediate attention. Those applications improve daily and will continue to remain important. However, the role of AI is …