Is the science of hospital management and clinical medicine two separate fields? This new book addresses this and many other related healthcare operations management topics, including hospital-wide patient flow with peak demand, capacity management, staffing and scheduling, among others.
The healthcare industry faces a persistent challenge to balance financial, vision-based, and regulatory goals while maintaining the capacity to serve the public. Healthcare leaders need to understand the impact of using a particular type of workflow redesign to improve their ability to manage patient satisfaction, costs, and length of stay (LOS). Grounded in the Baldrige Excellence Framework, the…
Even the most high-quality health care delivered by conscientious providers can fall short of optimal performance when hindered by inefficient patient access management. Using advanced data analysis tools and operations optimization methods, Associate Professor Esma Gel and Mayo Clinic researchers are refining the system they’ve developed to improve patient access to health care services. Gel is …
