Here at the Research Whisperer, we love librarians. They are smart, dedicated people who want to help you with your research. They are often keen on making the world a better place, too. They don’t get enough recognition for all that they do. They are also, in our experience, unfailingly polite. So, it came as a bit of a shock to discover that the Council of Australasian University Librarians (CAUL) had made demands of Elsevier, the ‘Dutch East India Company’ of the research world, and are not..