Does perceived provider network strength foster telehealth usage among insured populations?
Florent Nkouaga
In the wake of the Affordable Care Act's coverage expansions and the COVID-19 pandemic's urgent demand for remote services, telehealth has become a critical gateway to healthcare for underserved and access-challenged populations across the United States. While telehealth offers the potential to reduce barriers related to distance, transportation, and provider shortages, persistent disparities in broadband access, digital literacy, and socioeconomic status continue to shape utilization patterns.M