This paper tests the robustness of promise keeping in economic interactions using a laboratory experiment. Our design allows us to examine the roles of both social- and self-image concerns, and to investigate whether these concerns are diminished when participants are provided with responsibility-diffusing excuses. When the responsibility for a broken promise is undeniable, promise keeping is high. However, when plausible excuses are available that allow participants to preserve their social ima
Promises, image concerns, and excuses–An experimental investigation
Kevin P. Grubiak
