Can Chatbots Really Relieve Loneliness?

In recent years, many have wondered if chatbots—computer programs designed to simulate conversation with human users—could play a role in increasing a sense of connection in people’s lives. After all, the technology behind chatbots has gotten much more sophisticated, so that they’re now able to mimic interactions helpful in building supportive relationships—like active listening, responsiveness, and showing empathy. Plus, chatbots are always available, day and night, in a way that humans can’t b