Guiding grieving families through arrangement meetings, orchestrating meaningful memorial services within days, and preparing bodies for viewing with Heather Hill, a funeral director in North Carolina. What's different about doing makeup on a dead person? And what is it like to field a death call? [buzzsprout episode='19046716' player='true'] View the episode transcript About What It's Like to Be... In each episode of What It's Like to Be..., bestselling author Dan Heath speaks with someone abou