I am getting an "Application Level Exception" error when searching in NavigatorSearch or EBSCOhost. How can I fix this?

info This is a space for the teal alert bar. notifications This is a space for the yellow alert bar. Browse: This is an internal error on EBSCOhost's side. We recommend the following troubleshooting steps to remedy the issue: Didn't get the answer you needed? Contact a librarian through email, phone, SMS, or chat for personalized assistance!