How to Improve User Experience (and Behavior): Three Papers from Stanford's Alexa Prize Team

Introduction In 2019, Stanford entered the Alexa Prize Socialbot Grand Challenge 3 for the first time, with its bot Chirpy Cardinal , which went on to win 2nd place in the competition. In our previous post , we discussed the technical structure of our socialbot and how developers can use our open-source code to develop their own. In this post we share further research conducted while developing Chirpy Cardinal to discover common pain points that users encounter when interacting with socialbots,