Abstract This study paved the way for developing digital twins of smart and emerging urban mobility systems, using shared mobility services such as ridesharing as a key case study. As cities contend with challenges, such as traffic congestion, environmental sustainability, and transportation equity, shared mobility platforms (e.g., UberPOOL and Lyft Shared) have emerged as promising solutions. Leveraging Chicago’s Transportation Network Companies (TNCs) shared mobility data set, this research un