Penerapan Manajemen Mutu Terpadu dalam Mendukung Akreditasi Unggul di SMKS Bina Mandiri Gorontalo

The implementation of Total Quality Management (TQM) in vocational education plays a strategic role in improving the quality of educational services and institutional performance; however, empirical studies that specifically examine its contribution to achieving “excellent” accreditation status in vocational high schools remain limited. This study aimed to analyze the application of TQM principles and their contribution to supporting excellent accreditation at SMKS Bina Mandiri Gorontalo. A qual