Human Error Happens: Handle It Right and Your Users Will Feel at Home

Have you ever been confounded by inexplicable error messages? Designers and developers often overlook error handling and user mistake management when building websites and mobile applications. This leads to the all too familiar frustration and poor user experience. Here you’ll learn about two types of human errors—slips and mistakes—and how to deal with them.One famous online retailer had a spate of error messages at the end of the checkout process. These gave the impression that the checkout ha