Building an Enterprise-Grade Multi-Agent AI Support System with Make.com and RAG In the era of Generative AI, the standard 'if-this-then-that' chatbot is becoming obsolete. Modern B2C interactions require more than just keyword matching; they require Agentic Architecture . This approach moves away from rigid scripts toward a system of specialized AI agents that can think, route, and retrieve data dynamically. In this article, we’ll break down a sophisticated Multi-Agent Customer Support System d