Effectiveness of Grievance Handling Mechanisms and Their Influence on Worker Performance in the Apparel Industry: A Comparative Study of Selected Textile Organizations

Abstract: Grievance handling plays a crucial role in maintaining industrial harmony and enhancing employee performance, particularly in labour-intensive industries such as apparel manufacturing. This study examines the effectiveness of grievance handling mechanisms and their impact on worker performance across selected textile organizations. A descriptive research design was adopted, and primary data were collected from 120 employees through structured questionnaires. Statistical tools such as p