Socio-economic and Demographic Factors Influencing Financial Literacy among Online Banking Customers

Online banking has transformed financial transactions, making financial literacy essential for managing digital finances and risks. Socio-economic and demographic factors significantly influence financial literacy and online banking adoption, though prior research shows mixed results, highlighting the need for further study. This study examines the socio-economic and demographic factors influencing financial literacy among online banking customers in Sri Lanka, focusing on the Balangoda Division