Would you rather work with ChatGPT or a human coworker? Exploring the impact of generative AI on job satisfaction

Organizations are increasingly integrating generative artificial intelligence (AI) tools like ChatGPT for task-support purposes into the workplace. While such tools have been shown to boost productivity, it is critical to understand their psychological impact on employees’ job satisfaction if they are to be implemented effectively. Based on social response theory and the work design model, this study examines how the organizational integration of ChatGPT influences job satisfaction among employe