Relational caretakers, solution providers and expert communicators: understanding librarians' approaches to reference service in Ghana

Purpose This research explores Ghanaian librarians' orientations to reference and information service. Orientations to practice are values, attitudes and beliefs that librarians hold about their reference and research services practice. Design/methodology/approach Q methodology, which involves a card sort and interview was used to explore the perspectives of 26 librarians from various types of libraries in Ghana. Findings The study identified three groups of librarians based on their orientation