Improving the Application of the Ishikawa Diagram Through the MindMaster Software
Norma Jesús García Romero·Rommel Erwin Quintanilla Huaman·Lita Macedo Torres·Linda Priscilla López Alvarado·Edgar Reátegui Noriega
The study analyzed the effect of using the MindMaster software on the design of the Ishikawa diagram among university students in the social sciences. A quantitative approach was applied using a quasi-experimental pre-test and post-test design with an experimental group and a control group. The sample consisted of 46 students equally distributed between both groups. Inferential analysis was conducted using non-parametric tests, specifically the Wilcoxon signed-rank test, due to the absence of no