Evaluating User Satisfaction and Public Engagement in Local Government Social Media

Through an integrated model, this study investigates the determinants of user satisfaction, trust, engagement, and continuance intention in local government social media. While social media has become a vital tool for digital governance, its adoption in semi-urban regions often encounters institutional and behavioral challenges. To address this gap, this research develops and validates a framework combining the Technology Acceptance Model (TAM), the E-Government Adoption Model (e-GAM), and the I