Applying an after-action review process to examine a complex public health response in New South Wales (NSW), Australia: lessons for reflective practice

Objective After-action reviews (AARs) are used to systematically examine the functions, capabilities and barriers impacting effective pandemic responses. This paper describes the methods used for and the lessons learnt from undertaking the first formal state-wide AAR of the public health response to COVID-19 in New South Wales (NSW), Australia. Type of program A state-wide AAR was applied to examine the public health response to COVID-19 conducted by Health from January 2020 until May 2022. Meth